Airlines Websites and Apps
Five things the new Virgin America website does better than other airlines
Virgin America’s new website is unlike any other airline website in that it focuses nearly every pixel on helping the customer book a flight. The homepage is clean, contemporary and contains no unnecessary information or distractions (goodbye credit card deals!). It’s a joy to use and the goal is clear: ‘Let me help you book a flight’.
Airlines Websites and Apps
Qantas reaches further into customer journey with new iPhone app
Qantas has updated their iOS app (Android coming soon) with a sleek new design and integration with Google Maps to advise customers when they should head to the airport and the best route to do so.
Websites and Apps
An app to beat jetlag
This app looks like something that might be worth trying on your next overseas flight: Entrain is designed to monitor your body’s circadian clock using your smartphone and help you adjust faster to new time zones and schedules.
Airlines
In-flight WiFi in the United States
Engadget has a great breakdown of in-flight WiFi services offered when flying airlines in the USA.
Airlines IFE
How much in-flight advertising would you watch for a free flight?
It’s hard to escape advertising, even at 35,000 feet. Qantas recently invited television networks to pitch ‘innovative’ new ideas for in-flight advertising. The Flying Kangaroo wants to move away from traditional TV-style ads on its in-flight entertainment (IFE) systems as well as show different ads to passengers in business, first and economy. The only problem is that […]
Airports
The problem with Virtual Assistants and Holograms at airports
There’s nothing like a Jetson-esque hologram to get an airport excited about helping passengers navigate their terminal and answer questions. They make great news stories. However, from a passenger’s POV, a pretend person just isn’t very helpful.